Privacy Policy — Vitamyth

This notice explains what personal data Vitamyth Private Limited collects, why we collect it, and the choices you have.

What we collect

Details you give us — name, email address, phone number, delivery address, and the content of any message or enquiry you send.
Account data — your login email and a securely hashed version of your password. We never store your password in readable form.
Technical data — IP address, browser type and pages visited, collected in server logs to keep the site secure and working.

Why we use it

To answer enquiries and provide customer support.
To process, deliver and support orders.
To operate and secure the site, including preventing abuse and fraud.
To send you updates you have asked for. You can opt out at any time.
To meet legal, tax and accounting obligations.

Sharing

We do not sell your personal data. We share it only with service providers who help us operate — for example delivery partners, payment processors and our hosting provider — and only as far as they need it to do that work. We may disclose data where the law requires it.

Retention

We keep enquiry records and order records for as long as we need them for support and for the periods Indian tax and company law requires, then delete them.

Your rights

You can ask us for a copy of the data we hold about you, ask us to correct it, or ask us to delete it. Write to support@vitamyth.com and we will respond within 30 days. Deletion requests are handled through our Data Deletion Policy.

Cookies

We use a small number of strictly necessary cookies — for example to keep you signed in and to protect forms against cross-site request forgery. These are not used for advertising.

Security

Data is transmitted over HTTPS, passwords are stored as bcrypt hashes, and administrative access is restricted and logged. No system is perfectly secure, but we take these safeguards seriously.

Children

This site is not intended for children under 18, and we do not knowingly collect their data.

Contact

Vitamyth Private Limited, SCO 22, TDI City, Opp. TDI Business Center Sector 118, Adjoint The Park Gate, Kharar, SAS Nagar 140307 · support@vitamyth.com · +91 76819 50713